| Frequently Asked Questions (FAQ) |
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If you have a general, technical or troubleshooting question please read our FAQs. There are two FAQ pages which address some of the general, technical and accessibility issues you may have.
Where can I find information on the Cyprus Broadcasting Corporation?
For information on the CyBC visit the "Corporate " web site.
How do I use CyBC web site?
Check out the " How To" section of the help page for information on navigating
the site and finding major content areas.
Where is the table of contents or site map?
Check out our site map for links to major content areas on CyBC web site.
How do I make CyBC web site my start-up page?
When you start up any Internet browser, it opens a specific web page that
has been designated as the browser's "default start-up page." If you would like to select CyBC web site as your homepage page just click "Make CyBC your Homepage" shown on the left side of the main site.
Your change takes effect immediately. You can test whether it worked by
clicking on the "Home" button on your navigation tool bar. Your browser
should take you directly to CyBC web site.
How does CyBC web site protects my privacy?
The CyBC respects the privacy of its Internet users and will protect that
privacy as vigorously as possible. CyBC's policies and practices are available online at /CYBC/privacy.html.
Where can I find a frequency or channel guide for CyBC Radio channels?
Visit the CyBC Radio Frequency Guide at the Radio web site and find out all information on Radio frequencies.
What software and plug-ins do I need to access the audio/video
material on your site?
You will need browser software (Netscape or Microsoft Internet Explorer)
to access CyBC web site and plug-ins (RealPlayer, Media Player, Flash, etc.) to view multimedia content. Read the "Downloads" section of the help page for more information on
software and plug-ins required for CyBC web site.
What are plug-ins?
Plug-ins are software programs that extend the capabilities of a browser in
a specific way - giving you, for example, the ability to play audio samples or
view video movies from within your browser.
Which browser is best to use?
For browsers, we recommend that you use either Netscape Navigator 5.0 (or higher) or Microsoft Internet Explorer 4.0 (or higher). These will enable you to view tables, Java and JavaScript, among other features widely used on our
site.
However, CyBC web site does take advantage of new technologies available in
the more recent versions of the above browsers. We suggest you download
the latest of either of these browsers at the Netscape site or the Microsoft site.
Is live-streaming and videos available on your site?
Video is an essential component of this website. We continuously provide
video and live-streaming from CyBC's News service. We also provide video on many of our program pages. Check
the CyBC Latest News in Greek or the CyBC Latest News in English web page for details.
I'm a MAC user. Is there anything special/different I need to do before using your site?
Mac users need browser software (Netscape or Microsoft Internet Explorer) to access CyBC web site and plug-ins (RealPlayer, Flash, etc.) to view multimedia content. When downloading the browser and plug-in, select Macintosh as your operating system for optimum performance.
What is "cache" memory?
A "cache" temporarily stores, on your computer, the information from web
pages you have visited. We suggest users "clear" their cache occasionally, especially if a page is stuck with outdated material or information has not
been refreshed. For information on how to clear your cache, see How do I
clear the cache on my browser?
I can't get the video or audio on your site to play, even with the RealPlayer and
QuickTime plug-ins. Is this a firewall problem?
RealNetworks provides a technical support page where you'll find information about firewalls, as well as other helpful material. The Quicktime support site also includes information on firewalls, as well as
installation, updates and error messages.
I'm having problems installing or using the Macromedia Flash Player and Shockwave
plug-ins? Where can I find help?
Macromedia provides support for both Shockwave and Flash, not only for end user, but for new media developers, as well.
Why do I sometimes get outdated information?
Most of CyBC web site is continuously updated. If you are receiving outdated information, we advise you to try any or all of the following:
Click on Reload/Refresh on you browser to clear your cache quickly. This will force your browser to retrieve the most recent version of the web page you
are on from its source on the network. For information on how to clear your cache, see How do I clear the cache on my browser at the next FAQ page.
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