| Frequently Asked Questions (FAQ) ... |
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How do I clear the cache on my browser ?
Increase your browser's document verification frequency. For example, if you
are using Netscape, select Verify Documents Every Time in Cache and Network Preferences.
Please note that this may affect your navigation speed. If none of these suggestions are effective, your Internet access provider may be caching documents on its own server. In this case, you may not receive an updated document until the next time your Internet provider clears its cache. Documents that have not been accessed since the last time the cache was emptied will be current.
You can call or email your Internet service provider to suggest that they increase the
frequency with which they update their cache.
How do I clear the cache on my browser?
Please choose the instructions for the browser you use below:
Microsoft Internet Explorer 5.0 + - To clear the cache in IE 4.0, you must
use the 'Internet Options' menu which can be accessed by clicking once on
the 'View' selection found across the top of the IE 4.0 browser between the
'Edit' and 'Go' drop down menus. Click once on the 'Internet Options' selection
to display the menu.
By using the tab menus at the top, select the tab titled 'General Options'.
Click once on the 'Delete Files' button. You will be prompted with a pop-up
box that asks if you wish to delete all temporary Internet files. Click 'OK'.
You have successfully cleared your cache.
Netscape 4.0 + - To access the cache menu, click on 'Edit' on the top tool
bar. Move your cursor down to the election marked 'Preferences' and select 'Network Preferences'. A menu with several selections will appear. Double click
on the 'Category' marked 'Advanced', whichwill in turn display several options,
one being for cache.
Select the 'Cache' option and click on both buttons, 'Disk Cache' and 'Memory Cache'. Make certain you click 'OK' when Netscape prompts you with a message asking you if you want to remove disk/memory cache files. After you clear both disk and memory cache you can exit
the 'Preferences' menu.
I am having problems connecting to one of your pages. When I do my
computer locks up. What's going on?
There are several possibilities:
A browser error may have occurred. If this is the case, close the browser,
re-open it, and try again. If other people can access the site, it may be a
problem with your Web page cache. Clear your cache and then try reloading
the site again. For instructions on how to clear your cache, see How do I
clear the cache on my browser? Your ISP (Internet Service Provider) may
have a problem with their servers. Try accessing other pages, and if the
problem persists, contact your ISP.
Why do web pages not fit on my screen?
If you are experiencing problems viewing the CyBC web site within your screen
and you must scroll left and right, please follow these instructions (for PC users):
1) Go to Desktop
2) Right click on your mouse
3) Click on Properties
4) Click on the Settings tab
5) Go to "Desktop Area" and move the slide to 1024 X 768 pixels (or higher/more)
CyBC web site is best viewed with the resolution size of 1024 X 768 pixels.
I'm experiencing problems with my browser. Where can I get information?
Netscape has a detailed help site with frequently asked questions as well as useful suggestions about problems you may be experiencing.
Microsoft has an extensive support area that includes installation information
as well as an exhaustive list of questions and answers about the browser.
I'm visually impaired. How can I access the CyBC web site?
Accessibility to people with differing abilities is important to the CyBC, and to CyBC web site.
For more information on how to adjust your computer and your browser to suit your specific needs, visit the Microsoft Accessibility site, Apple's Disability Resources site, and the Netscape support site.
Who I do report site issues such as broken links etc., and how do I
contact CyBC web masters?
Home: rikweb@cybc.com.cy
Television: tvweb@cybc.com.cy
Radio: radioweb@cybc.com.cy
News: newsweb@cybc.com.cy
Corporate: corporateweb@cybc.com.cy
Webmaster: webmaster@cybc.com.cy
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